RESERVATION, ACCESS AND CANCELLATION POLICY FOR STAYS IN CHALETS

  • Stays in a cabin are governed and payable according to the conditions of a standard contract which will be sent to you during the booking process (see information below) ;
    • In the event that it is impossible for us to accommodate you due to a case of force majeure requiring our closure for an indefinite period, we will offer you the possibility of changing the dates of your stay or a full refund ;
    • It is only authorized to transfer your entire stay in a cabin and/or dorm to another person. You cannot transfer part of the nights of a stay.
  • A valid credit card number must be provided in order to confirm the reservation ;
  • The reservation must be made by a someone who is 18 years old and over ;
  • All people under the age of 18 must be accompanied by a parent, a legal guardian or a holder of parental authority in order to stay at the Sea Shack ;
  • One or more ID with photo will be requested on your arrival in order to validate your age and your identity ;
  • We do not accept any vehicle pulling an element (trailer, tent trailer, trailer, etc.) and your vehicule must be a maximum length of 21 feet or 6.4 meters ;
  • If you do not comply with one or more of the conditions mentioned above, we keep the right to refuse you access or to evict you, without refund.

IMPORTANT INFORMATION

At Auberge Festive Sea Shack, everyone is welcome, regardless of age, color, gender, sexual orientation or religion. If you’re coming with your family, great, but the Sea Shack is not the place to come for the best night’s sleep. Are you coming to party with your gang? This is not the place to come and get really drunk or high. At the Sea Shack, we listen to each other and follow the vibe!

  • Check-In: 5:00 p.m.
    • Your arrival will be between 5 p.m. and 9 p.m. on the first day mentioned on your reservation ;
    • If you plan to arrive later, please contact an employee to make an arrangement and facilitate your welcome ;
  • If you come with a number of people exceeding the capacity of your cabin or your reservation and we’re full, they will be refused access ;
  • Check-Out: 11:00 a.m.
    • The time you need to vacate your cabin is 11:00 am the day after the last night of your reservation ;
    • You can then stay on site until 12:00 p.m.
  • During your stay, if your cabin does not have restroom, you will still have access to showers and toilets 24/24 ;
  • Renting a cabin will also give you access to:
    • The Tiki-Bar ;
    • The Barberousse Canteen (open from June to September) ;
    • “La Legria” boutique ;
    • The beach ;
    • All events/shows ;
    • To board games and beach games ;
    • To all SUP (stand up paddle) activities and boreal apnea.
  • We also offer on-site fishing rod rentals ;
  • If you plan to have a campfire on the beach, please bring your wood supply. Sometimes, we have someone drop by in the evening to sell some, but it is not regular;
  • Personal alcohol is only permitted on the beach and in a private cabin ;
  • There are no shared kitchens. You need to be 100% independent about how you store your food and how you cook it ;
  • People under 18 accompanied by a parent, a legal guardian or a holder of parental authority can access the bar area until 8:00 p.m. ;
  • Animals are welcome in the cabin. Outside, they must be on a leash at all times. They are not allowed in the common areas. We ask pet owners to take care of their pet at all times ;
  • You must be environmentally responsible. The tides do not forgive. You will have to pick up as you go in order to leave no trace of your passage in our idyllic place ;
  • If you do not have a car, there are several ways to get to the Auberge Festive Sea Shack:
    • By bus via “Orleans Express” (you will then have 14 km left to do on your own.) ;
    • On Facebook carpooling groups, such as “Covoiturage Sea Shack”, “Covoiturage Gaspésie” or “Covoiturage Gaspésien” ;
    • Via Amigo Express (carpooling platform).
  • If you need to travel, be aware that the nearest convenience store is 5 km away and the nearest grocery store is 13 km away. Taxi schedules vary by season and time of day, so be prepared if this is the way you get around ;
  • Please note that we are not responsible for material breakage and/or theft of any kind. Anyone caught in the act of breaking equipment and/or theft will automatically be evicted from the site and reported to the police.

DETAILS OF THE CONTRACT

PAYMENT TERMS

  • An amount equivalent to 50% of the total amount of the stay is payable (28) twenty-eight days or (4) weeks before your arrival date and this amount is non-refundable in the event of cancellation ;
  • An amount equivalent to 100% of the total amount, less the first payment of 50%, is payable seven (7) days or (1) one week before your arrival date and is non-refundable in the event of cancellation ;
  • On the day of your arrival, a pre-authorized* amount of $200 will be automatically charged to your credit card. The pre-authorization will be canceled on your departure if the cabin is left in an acceptable condition. The amount and/or part of the amount will be retained if we judge that there has been breakage or negligence resulting in additional housekeeping costs.

*pre-authorized: The amount is frozen on your credit card. It is not billed.

BOOKING TERMS

  • Failure to pay rental costs on the dates specified in the contract will result in the automatic termination of the reservation and any sum already received will be retained by the Sea Shack as liquidated damages and interest ;
  • The minimum age to be a signatory to the contract is 18 years old. If this condition is not met, no refund of the deposit can be made, nor the balance of the payment even in the case of a minor who has tried to impersonate an individual aged 18 and over.

CANCELLATION

  • All cancellations must be made by written notice to the Sea Shack by email at info@aubergefestive.com. No cancellation by phone ;
  • If the cancellation notice is received one (29) twenty-nine days or more, before the date of arrival of the stay, the cancellation will be made free of charge ;
  • If the cancellation notice is received (28) twenty-eight days or (4) four weeks or less before the start date of the stay, the 50% deposit will not be refunded by the Sea Shack. The amount will be retained as damages ;
  • If the cancellation notice is received (7) seven days or (1) one week or less prior to the date of stay, 100% of the rental cost will be retained by the Sea Shack ;
  • In the event that it is impossible for us to accommodate you due to a case of force majeure requiring our closure for an indefinite period, we will offer you the possibility of changing the dates of your stay or a full refund ;

RENTAL TERMS

  • The cabin can only be used for vacation purposes;
  • Rental accommodation cannot be occupied by more people than the maximum capacity specified in the contract. If the number of people is not respected, an immediate eviction from the accommodation will be carried out, without refund;
  • Arrival time: 5:00 p.m.
  • Departure time: 11:00 am;
  • If the tenant does not leave at the time mentioned on the day of departure (already provided for in the contract), an additional fee of $ 200 may be charged.

RESPONSIBILITIES OF THE TENANT

  • The tenant is responsible for material damage and bodily injury occurring in and/or on the rented building during the rental period, for any reason whatsoever, except for material damage resulting from construction defect, lack of maintenance, natural and technological disasters, and any damage normally covered by the Sea Shack’s insurance policy. The tenant agrees to keep the Sea Shack clear and safe from any claim made by anyone resulting from the damages for which he is responsible.
  • The tenant agrees to return the rented building, at the end of his rental period, in the same condition as on arrival. The tenant is responsible for the breakage caused by his personal facts and those of the people who accompany him and he will be given an invoice for any damage caused to the property (except normal wear and tear of the premises).